Desk Recovery Collection Staff & Desk Field Recovery Staff (Semarang)

Join Aura Universal Rasi as a Desk Recovery Collection Staff or Desk Field Recovery Staff in Semarang! We are seeking motivated individuals, including fresh graduates, to support our financial services team in managing collections and recovery processes. This role offers a dynamic work environment and opportunities for professional growth. Located in the heart of Semarang, you'll be part of a team dedicated to delivering exceptional service to our clients.

As a Desk Recovery Collection Staff, you will handle collection activities from the office, while a Desk Field Recovery Staff will conduct recovery visits to clients' locations. Both roles involve managing collections, follow-ups, and resolving client issues. You will use tools like Microsoft Office Suite, CRM systems, and other specialized software to streamline your work. This is a great opportunity to develop your skills in financial services and customer service.

📋 Tanggung Jawab Pekerjaan

• Manage and track collection activities from the office or field
• Conduct follow-ups and resolve client issues
• Update client records and maintain accurate documentation
• Use CRM systems and specialized software to streamline collection processes
• Collaborate with team members to achieve collection targets
• Provide exceptional customer service to clients
• Participate in training and professional development programs
• Adhere to company policies and procedures

🎓 Kualifikasi & Syarat

• High school diploma or equivalent
• Fresh graduates or individuals with relevant experience
• Strong communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Familiarity with Microsoft Office Suite and CRM systems
• Willingness to travel for field recovery visits
• Proven track record in customer service or financial services
• Ability to work in a team environment

🛠️ Keahlian

Lowongan Terkait